Spa Etiquette

Please arrive 10 minutes prior to your treatment. If you require additional information, we will be happy to answer any questions you may have regarding our location, parking and any other concerns.

Booking & Cancellations
If you need to cancel your appointment please call us at least 48 hours in advance. Any cancellations with less than 48 hours notice (or no-shows) will result in a charge of $50.  We regret that we cannot make exceptions to our 48-hour cancellation policy because we are a small appointment-based business and we must respect the appointment time of other guests.

A 50% deposit is required at time of booking for any service over $100.

Respectfully, there are no refunds on spa services, zerona treatments, skincare or makeup.

We would like to thank you for your loyalty to us at Protea Medispa. We look forward to continuing our exceptional service with you, our amazing clients. Please do not hesitate to ask us if you have any questions.

Hours of Operation

515 Bryne Drive, #E2, Barrie, ON L4N 9P7

Medical Hours:
Monday & Thursday: 8:30am - 4:00pm
Tuesday: 10:30am - 6pm
Wednesday: 8:30am - 12pm
Friday: 8:30am - 12:00pm


Medispa Hours:
Monday to Friday: 9am to 5pm

Saturday: By appointment only


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